Top 5 reasons why fax remains essential for business use

In an age where the pings and tones of emails and texts signify the rhythm of modern communication, the humble fax machine remains steadfast in many offices, an echo of the quirky allure of the ’90s epitomized by shows like “Seinfeld.” It may come as a surprise, but a significant number of these devices are still in active use across the country. The question beckons – why?

Despite the ubiquity of digital forms of communication, fax machines have held their ground for several specialized purposes. Here’s a look at some of the reasons why, even in today’s high-speed digital world, the fax machine is more than just a relic.

Reasons to Continue Using Fax for Business

1 Saves Time and Money

The prevalence of traditional fax machines has dwindled significantly in modern times. Presently, the vast majority of companies have transitioned to digital fax solutions, offering greater efficiency while also conserving both time and financial resources. Unlike the older models, which necessitate ongoing expenses for paper and toner, digital fax services solely incur minimal charges for incoming and outgoing transmissions. These fees are substantially lower than the recurrent costs associated with the maintenance of conventional fax machines.

2 Compliance with Legal Requirements

HIPAA regulations significantly increase the complexity of distributing medical records. Rigorous protocols are enforced when sharing documents across various healthcare institutions. It’s worth noting that these measures extend beyond mere security concerns. For instance, using advanced encryption does not eliminate the risk of misdirecting sensitive health information.

The persistence of fax machines in medical practices, particularly for inter-specialist communication, is largely due to their HIPAA compliance. Many attorneys also continue to rely on fax technology. The appeal of faxing lies in its real-time transmission, ease of physical record-keeping, and legal veracity. Faxed documents provide a reliable record that is often more legally robust than emails or text messages, which might not carry the same weight in judicial proceedings.

3 Messages Don’t Get Lost

Despite the rise of digital communication, fax machines maintain their standing due to their steadfast reliability. Unlike texts or phone calls, which sometimes fail to reach their destination, faxes have a higher success rate in delivering messages accurately.

Interruptions in signals are not uncommon, disrupting phones and text communications, while emails can easily be lost in a cluttered spam folder. However, faxes cut through these issues, providing assurance that the communication will arrive at its intended destination.

Is faxing still a practice today? Indeed, for those prioritizing the certainty of their message’s delivery, the use of fax remains a preferred choice. But today the choice is shifting in favor of online fax – this is a digital version of the technology. You can simply use this fax app and do away with the fax machine completely. Your smartphone has everything you need to send and receive faxes, provided you install the application: a camera for scanning, security functions and the Internet for transferring documents.

4 Confirmation Pages

In addressing whether fax machines have become relics of the past, consider the enduring value of a confirmation page. Far from being antiquated, fax machines continue to be a staple in business communication largely because of these pages.

Confirmation pages serve as verifiable proof of receipt, granting legal validation and aiding in maintaining a documented record of commercial exchanges. They display crucial details such as the fax numbers of both sender and recipient, alongside the precise date and time the message was sent, underscoring their importance in the corporate world.

5 Security Concerns

Legacy fax devices relied on analog phone lines, providing a direct and relatively secure transmission path. The nature of this technology inherently reduced the risk of message interception or manipulation by external parties. By not depending on digital infrastructure, traditional faxes offered a layer of security against cyber threats, safeguarding your transmitted data from potential hacker intrusion.

In contrast, electronic fax solutions bypass traditional telephony and leverage the internet for document exchange. They bring the convenience of compatibility with legacy fax systems while harnessing the speed and accessibility of online communication.

However, it’s essential to note that while efax systems modernize the process, they may not retain the full spectrum of security features intrinsic to their analog predecessors. Despite this, the evolution from traditional to electronic faxing reflects a necessary shift, balancing tradition with technological advancement. It’s important to weigh these factors when considering the privacy implications of using current efax services.


Smartphones and modern emailing systems like Outlook have become irreplaceable in our daily lives, and the idea of reverting back to using fax machines seems quite outlandish. Nevertheless, a number of professionals still see a clear advantage in employing the classic fax machine. It raises the question – even as we stand at the brink of futuristic advancements, are we truly prepared to embrace them fully?